Category: PT Problem of the Day
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PT Problem of the Night: Non passenger trains shown on information displays.
Passenger information displays should not show trains that will not take passengers. This example shows a V/Line transfer that is using the tracks at Flinders Street platform 4 as the next best option to get to Southern Cross. PT Problem of the Day was a consistently active campaign run by the PTUA between 2011 and…
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Our final PT Problem of the Day for now: Buses along side streets = confusing, slow routes
Bus drivers have real difficulty manoeuvring their buses down side streets, between parked cars. Apart from slow trips, it also means journeys for passengers are along indirect routes and that services are confusing for first-time users. A PTUA study last year found that on average, Melbourne bus routes were 70% longer than the most direct…
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PT Problem of the Day: Regional Rail Link closure – lack of low-floor buses, and poor information
The Sunbury, Ballarat and Bendigo lines have just had a two week closure for Regional Rail Link works. While reports suggest the replacement services ran pretty smoothly, there were two issues of note that we’re highlighting: Low-floor buses: PTV made a pledge that Ninety per cent of replacement buses will be Disability Discrimination Act (DDA)…
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PT Problem of the Day: Wrong #Myki information on some trams (can they tell a bus from a tram?)
On December 29th, Melbourne became a Myki-only city. You’d hope they’d have ensured all the information posted around the system would be as accurate as possible. But this tram (number 205 if anybody from Yarra Trams is reading) got the wrong signage. It’s clearly intended to be placed in a bus. Apart from mentioning that…
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Problem of the Day: No #Myki ticket sales on trams, no short term tickets at all
As of Saturday, there is no way to buy or top-up a ticket on a tram, and at present not on buses either (although it will be eventually). And on the entire Melbourne public transport network, there is no single or short term ticket available at all. This is already causing confusion for occasional users…
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PT Problem of the Day: Flinders Street clocks – iconic, but out of date
Flinders Street is Melbourne’s busiest station, and its clocks are not just historic icons, but also informative. Unlike modern screens such as those that replaced the clocks at Elizabeth Street, they can be seen from a distance, such as from across the street. But their usefulness is limited because they are out of date: the…
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PT Problem of the Day: Southland station needed urgently; promised at election, but still not underway
Over the weekend, car parks at major shopping centres such as Southland, were packed with Christmas shoppers. The long search for a car spot resulted in some resorting to illegal parking, such as on grass verges. It’s a reminder that there is still no funding and no announced start date for construction of Southland station.…
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PT Problem of the Day: No ticket sales or #Myki topup on trams from Dec 29th. Will fare evasion skyrocket?
Most people would agree that preventing fare evasion is a matter of carrot and stick. The carrot is easy purchase of tickets; the stick is more consistent and regular ticket checks. Instead we’ve gone backwards — particularly on trams. When there were tram conductors, it was almost certain your ticket would be checked, and you…
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PT Problem of the Day: Are the new #Myki gates reliable enough?
The new Myki-only gates installed at stations are certainly more informative for Myki users than the old hybrid Metcard gates. But they don’t seem any faster, and worse, they appear to suffer from reliability problems. We’ve had many sightings of individual gates going out of service, and recently some cases of entire banks of gates…
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PT Problem of the Day: Cars parked in bus stops – inadequate signage and enforcement
It’s all too common to see cars parked in bus stops, which means buses to have to stop in traffic — a potential safety risk for passengers, particularly those with limited mobility, and a cause of added traffic congestion. The motorists pictured above might be oblivious to the law: if there are no Bus Zone…
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PT Problem of the Day: Who’s promoting parking, to get commuters to drive to the CBD? Southern Cross Station.
This must be one of the more perverse outcomes of the privatisation of Southern Cross Station: they are advertising early-bird parking (eg aimed at CBD workers). This ad appeared in MX (yes, the newspaper targetted at public transport users) several times last week. Should their campaign be successful (and we have our doubts, given the…
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PT Problem of the Day: Your next train is from platform 8, 9, 10 or 12
Quite apart from their abysmal and impossible to remember timetable with trains every 22 minutes, Williamstown and Altona Loop/Laverton passengers aren’t too happy about evening peak confusion at Flinders Street. It’s not hard to see why — departures are from four different platforms, and passengers say these are often changed at the last minute. This…