Category: PT Problem of the Day

Luckily there are staff nearby, but why do they still list Metcard fares on the board at Flinders Street Station when they are no longer available for sale at any railway station? In fact some of those listed (all of the Value Metcards, including 10x, weekly and monthly tickets) haven’t been available since June. There’s…

PTUA member Kevin spotted this: if you travel on an already-active Myki Pass (such as a Yearly), but forget to touch-on (being an active Pass, you are not fare evading), when you get to a Myki gate at the end of your journey, you get this cryptic error message telling you to contact the Myki…

Advertising brings in valuable revenue to help support public transport. But this new advertising on trains makes it impossible to see inside carriages — meaning it’s difficult to see which door/carriage is least crowded, and difficult for staff including police and PSOs to see what’s happening inside. And of course windows covered like this also…

We’re told it takes substantial force to smash the screen on a Myki vending machine, but vandals at Hughesdale evidently achieved it, preventing passengers from topping-up their Myki at the station. Hopefully they were captured on CCTV and will be caught, but is enough being done to prevent this type of damage? Hughesdale is an…

Brunswick’s Hope Street 509 bus service runs for the last time this week. Public Transport Victoria is adamant the route’s low patronage does not warrant the cost, and that it is too close to other services. The route is only 2km long, and does not connect to train services. It’s clear that some residents, particularly…

At the brand new tram stops in Swanston Street are these brand new signs. You can tell they’re new because they have the new, up-to-date “PTV” web site address on them. Problem is the maps are out of date. Just like older maps at other CBD tram stops, they still show bus routes that were…

It’s common to see vehicles (of all types, not just taxis) stopped in bus zones. There seems to be little or no policing of this — no wonder this bus driver repeatedly beeped in vain waiting for the errant taxi to move, causing a delay to services along Melbourne’s busiest bus corridor, Lonsdale Street. And…

It’s not just pedestrians, cyclists, trams, buses and motorists getting delayed by level crossings. It’s also a problem for emergency service vehicles. As one paramedic told The Age last year (about the Clayton Road level crossing, near Monash Medical Centre), “If you go into cardiac arrest, think how much of someone’s brain is going to…

PTUA member Andrew asked V/Line staff why the windows on this Albury train were so dirty, and was told the train could not use the train wash at Southern Cross station. Could it be that V/Line’s train wash can only cope with broad gauge trains, meaning the Albury trains can’t use it? If so, why…

As highlighted in The Age on Friday, there is a disconnect between the laws around level crossings and how many of them work. Crossings that allow access to stations with island platforms are required by PTV standards to have gates that operate independently, opening and closing according to which track(s) have approaching trains. But the…